REFUND & CANCELLATION POLICY
Socialfoot Portal
Last updated: [26/01/2026]
This Refund & Cancellation Policy (“Policy”) governs subscription cancellations, refunds, and related matters for the Socialfoot platform, operated by Socialfoot (a unit of Techovr Technologies Pvt. Ltd.).
By subscribing to or purchasing any paid service on Socialfoot, you agree to this Policy.
Socialfoot offers subscription-based digital services, including but not limited to:
Premium portfolio features
Custom domains and branding tools
Monetization and analytics features
Advanced creator tools
All subscriptions are provided on a prepaid basis.
Socialfoot may offer free trials or freemium plans for limited periods.
Users are encouraged to evaluate the Platform during the trial period.
No charges apply during the free trial, unless the user upgrades voluntarily.
You may cancel your subscription at any time through your account dashboard.
Upon cancellation:
Your subscription will remain active until the end of the current billing cycle.
No further charges will be applied after the cycle ends.
Cancelling a subscription does not automatically entitle you to a refund.
Access to paid features will end at the conclusion of the paid period.
All subscription fees and payments are non-refundable, except in the specific cases outlined below.
A refund may be considered only if:
A technical error caused an incorrect or duplicate charge, or
The paid service was unavailable due to a platform-side failure for a significant and documented period, or
A refund is required by applicable law.
Refund requests must be submitted within 7 days of the transaction.
Refunds will not be issued for:
Change of mind after purchase
Partial usage of subscription period
Failure to use the service
User-generated content removal
Account suspension or termination due to policy violations
Custom domain setup, once activated
Promotional, discounted, or grant-based plans (unless explicitly stated)
Payments made to creators for products, services, or collaborations are final, unless otherwise agreed between the buyer and creator.
Socialfoot is not responsible for disputes between users and creators.
Platform service fees or commissions are non-refundable.
Approved refunds will be processed through the original payment method.
Processing time may take 7–14 business days, depending on the payment gateway or bank.
Transaction or gateway fees may be deducted where applicable.
If an account is suspended or terminated due to:
Violation of Terms & Conditions
Fraudulent or abusive activity
Illegal content or misuse
No refunds will be issued, and outstanding balances may remain payable.
Socialfoot reserves the right to modify subscription plans, features, or pricing.
Changes will not affect already-paid subscription periods.
Continued use of the Platform after changes constitutes acceptance.
Socialfoot reserves the right to update this Policy at any time.
Updates will be posted on the Platform with a revised effective date.
For cancellation or refund-related queries, contact:
Email: info.socialfoot@gmail.com
Subject Line: Refund / Cancellation Request
Include: Registered email, transaction ID, reason for request
